Get Started with Your Artwork

We're excited to get started on your custom stamp! We accept a wide range of artwork formats to make the process as smooth as possible. Here's what you can upload to help us create your perfect stamp:

• Design Layouts: Complete designs are fantastic but not required. We can work with what you have!
• Logos: Including your logo is great for brand recognition.
• Links: Have your files on Dropbox or another service? Just share the link with us.
• Brand Guidelines: These help us understand your style and preferences.
• Name Lists: Lists of names and titles are best submitted as spreadsheets.
• Sketches: Hand-drawn sketches give us a clear idea of your layout and design preferences.
• Notes: Brief descriptions or special instructions can point us in the right direction.

Accepted File Types:

• JPEG
• GIF
• PNG
• BMP
• EFT
• WEBP

Preferred File Types:

• SVG
• PDF
• AI
• EPS

Don't have everything right now? No worries. You can always add files during the proofing process.

Need Help with Your Design?

Don't stress! Our expert designers are here to help create the ideal stamp for you. We won't stop tweaking until you're thrilled with the result. If we need more details from you, we'll reach out to make sure everything is perfect.

Order, Review, Approve, and Receive Your Custom Stamps - It's That Simple!

1. Place Your Order:
Ordering is quick and hassle-free. Just:

• Choose your stamp size.
• Specify the quantity.
• Upload any pertinent details (e.g., logo, name list, existing stamp photo). Art Guide
• Check out.

2. Review & Revise:
Within a business day, you'll get a proof for review. Need changes? We're on it until you're entirely pleased.

3. Production & Dispatch:
Approve the design, and we jump into action. If your approval hits our inbox by 3 pm AEST, your stamp is on its way the same day. Approvals after that? It'll ship the next business day.

 *All delivery times are indicative via our shipping partners.

See our Shipping Policy

At Stamp Lab, our commitment to quality and value shines through in every product. We understand the significance of a dependable stamp, especially for those crucial tasks. That’s why we confidently offer a 5000 impression guarantee for a period of 12 months from the date of purchase on our standard stamps – when used on paper with the original ink pad.

If you find that your Stamp Lab stamp runs out of ink prematurely within this period, reach out to us. We’ll send over a complimentary replacement ink pad, ensuring you continue to leave a lasting impression.

It's pivotal to mention that this 5000 impression guarantee is specific to standard stamps on paper using the original ink pad. Any usage with specialty or custom inks, or inks not procured from Stamp Lab, falls outside this assurance. Similarly, our guarantee doesn't cover stamps used on non-paper surfaces.

100% Satisfaction Guarantee

At Stamp Lab, we are committed to ensuring you’re completely satisfied with your purchase. That’s why we offer a 30-day 100% Satisfaction Guarantee on all standard products. If you find the item unsuitable, not fit for purpose, or are otherwise unhappy with it, we’ll work with you to resolve the issue. Depending on the situation, we will either exchange the product to better meet your needs or offer a refund if a resolution cannot be reached.

If a fix or exchange is viable, we will provide this at no additional cost. However, if you prefer a return, a shipping and restocking fee may apply. In cases where no viable fix is available, we’ll refund your order in full, including shipping costs.

Our 12-Month Warranty covers defective products to ensure peace of mind after the initial 30-day period. See the warranty section below for more details.

For any concerns, reach out to us at  sales@stamplab.com.au or call  1300 382 452 to discuss our guarantee with a customer care specialist.