100% Satisfaction Guarantee

100% Satisfaction Guarantee

At Stamp Lab, we are committed to ensuring you’re completely satisfied with your purchase. That’s why we offer a 30-day 100% Satisfaction Guarantee on all standard products. If you find the item unsuitable, not fit for purpose, or are otherwise unhappy with it, we’ll work with you to resolve the issue. Depending on the situation, we will either exchange the product to better meet your needs or offer a refund if a resolution cannot be reached.

If a fix or exchange is viable, we will provide this at no additional cost. However, if you prefer a return, a shipping and restocking fee may apply. In cases where no viable fix is available, we’ll refund your order in full, including shipping costs.

Our 12-Month Warranty covers defective products to ensure peace of mind after the initial 30-day period. See the warranty section below for more details.

For any concerns, reach out to us at  sales@stamplab.com.au or call  1300 382 452 to discuss our guarantee with a customer care specialist.